SAP CRM Analytics Training from SAPtips for SAP Professionals

We train SAP implementation team members and super-users on any issues covered in the standard SAP course catalog, and we go beyond that to offer cutting edge configuration and reporting techniques that can fill the gap in your SAP know-how. Just like the SAPtips Journal, our training covers the entire mySAP Business Suite and NetWeaver technology.

SAPtips Journal is the only SAP-related publication that covers the entire range of functional and technical areas within the SAP and mySAP® product line. We help SAP clients and consultants solve business and technical problems with our library of undocumented features, timesaving solutions, and best practices. Request a free sample issue of SAPtips here.

SAP CRM Analytics Training

Title	CRM Analytics Training
Length	5 Days
Delivery	Group-Live, Instructor-led classroom training with hands-on exercises and one workstation per student.
Who Should Attend	• Those involved with the implementation of CRM with BW integration • Project team members, and consultants
Prerequisites	• Basic knowledge of mySAP CRM and Business Information Warehouse • Experience with BI – Analysis Process and Data Mining
Level	Basic-Advanced
Advanced Preparation	None
Objectives	To clearly understand CRM processes from a system landscapes implementation standpoint. Integrations could include BW, CRM, R/3, and SEM. Analytical CRM with scenarios in marketing, sales and service will be taught
Topics Covered (Not limited to)	• Analytical CRM • Methods • Measurement • Forecasts • Optimizing • Planning • Scenarios • Interaction channel analyses • Customer analyses • Marketing analyses • Sales analyses • Service analyses
Bonus Features	Custom content tailored to your corporate processes
Registration and Schedule	Contact Jocelyn Hayes, Director of Training and Consulting: 1.877.832.2594 ext 122 or Jocelyn.Hayes@ERPtips.com.